Shipping Policy
At VibiTude, we aim to make your shopping experience smooth and hassle-free. Here’s everything you need to know about our shipping process:
- Free Shipping: We offer free shipping on all orders across India.
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
- Delivery Time:
- Metro Cities: 3-5 business days.
- Other Locations: 5-7 business days.
- Cash on Delivery (COD): Available on all eligible orders for added convenience.
- Order Tracking: Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery status.
If you experience any issues with your shipment, please reach out to our support team at support@airegalia.com.
Return Policy
We want you to love your purchase, but if something doesn’t work out, we’ve got you covered with our simple return policy.
- Eligibility for Returns:
- Products must be unused, unwashed, and in their original packaging with tags intact.
- Returns must be initiated within 7 days of delivery.
- Non-Returnable Items:
- Products marked as “Final Sale.”
- Damaged or altered items not caused during delivery.
- Return Process:
- Contact our support team at support@airegalia.com with your order details.
- Our team will guide you through the return process and arrange for pickup, if applicable.
- Once the product is received and inspected, we’ll initiate a refund or exchange as per your preference.
- Refund Timeline: Refunds are processed within 7-10 business days of receiving the returned item.
We strive to ensure your satisfaction with every purchase. If you have any concerns or questions, feel free to reach out to us at support@airegalia.com.
Thank you for choosing VibiTude! We’re here to make your shopping experience delightful and worry-free.